Privacy Policy

Miradell (the “Studio”, “we”, “our”, or “us”) provides graphic design services to clients across Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and services. We follow principles aligned with applicable Canadian privacy frameworks, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where relevant, substantially similar provincial legislation. By accessing our website or engaging with our services, you acknowledge this Policy and the practices described below.

Information we collect. We may collect personal information that you choose to share with us, such as name, job title, business contact details, and any contents of messages you send. We also collect technical data when you interact with our website, including device characteristics, browser type, approximate location derived from IP, and usage metrics like pages visited and time on page. These insights help us maintain site reliability, assess interest in our content, and improve user experience.

How we use information. We use personal information to communicate with you, provide proposals, deliver design services, manage accounts, and operate our website. Technical data supports analytics, security, and troubleshooting. Where we rely on consent, you may withdraw it subject to legal or contractual limitations. We aim to collect only what is reasonably required for stated purposes and retain it for as long as necessary to meet those purposes or comply with applicable laws.

Disclosure. We may share information with service providers who support our operations (for example, secure hosting, email delivery, or accounting). These providers are required to protect information and use it only for assigned tasks. We may also disclose information as permitted or required by law, including to protect our rights, address suspected fraud, or respond to lawful requests by public authorities.

Transfers and storage. Personal information may be processed or stored in jurisdictions outside your province or outside Canada. Contractual safeguards aim to maintain comparable protection. However, information may be accessible to local authorities under applicable laws. We employ reasonable administrative, technical, and physical measures designed to protect personal information against loss, theft, unauthorized access, alteration, and misuse. Despite efforts to maintain security, *** method of transmission or storage is entirely risk free, and residual risk may remain.

Your choices. You may request access to or correction of your personal information held by us, subject to legal exceptions. You can also ask questions about our practices, withdraw certain consents, or request updates to communication preferences. When you exercise rights, we may need to verify your identity to protect your privacy.

Cookies and similar technologies. Our website may use cookies and related technologies to remember preferences, support security, and measure engagement. You can adjust browser settings to limit or disable certain cookies. Functionality may be affected if some features rely on them. When our cookie banner appears, you can indicate a preference. Your choice will be stored for a defined period, after which you may be prompted again.

Children’s information. Our services are directed to business audiences. We do not intentionally collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can assess and address the situation.

External links. Our website may reference internal pages such as legal.html for additional notices. Third-party platforms we use for communication or file exchange remain subject to their own privacy statements. We encourage you to review those statements to understand their practices.

Updates to this Policy. We may revise this Policy from time to time to reflect changes in practices, technologies, or legal requirements. When updates are significant, we will post a clear notice on this page indicating the effective date. Continued use of our website or services after an update indicates your acknowledgement of the revised Policy.

Contacting us. If you have questions or wish to exercise privacy rights, please reach out using the contact details below. We will respond as promptly as we reasonably can.

Effective date: 2026-11-13